Privacy Policy
Your privacy is important to us. This policy describes how PocketRippleVector gathers, uses, and safeguards your personal information when you use our creativity platform.
Last Updated: March 10, 2024
Information We Collect
When you engage with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and enhance our services.
Personal Information
We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages submitted through our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.
Usage Data
We automatically gather information about how you interact with our site and learning platform. This includes pages you visit, time spent in various sections, exercises completed, and technical details like your IP address, browser type, and device information.
We never collect sensitive personal data such as financial information, health records, or government IDs without explicit consent for specific purposes.
Cookies and Tracking
Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can manage cookie settings through your browser preferences.
- Essential cookies for site functionality
- Analytics cookies to understand how users interact
- Preference cookies to retain your settings
- Marketing cookies to deliver relevant content
How We Use Your Information
Your personal information helps us provide quality educational content and maintain our drawing platform effectively. We are committed to handling your data responsibly and only for legitimate purposes.
Educational Services
We use your information to grant access to drawing courses, track your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.
Communication and Support
Your contact details allow us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in to our communications.
Platform Improvement
Usage data helps us identify which drawing exercises are most helpful, pinpoint areas where learners struggle, and create new content to address common challenges. This analysis is conducted in aggregate form to protect individual privacy while improving our educational approach.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and improve our educational platform.
Legal Compliance
In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.
Service Providers
We collaborate with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information required for their services and are contractually bound to protect your privacy.
- Cloud hosting services for secure data storage
- Email service providers for course communications
- Analytics providers for website performance insights
- Payment processors for course enrollment transactions
Business Transfers
If PocketRippleVector undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the deal. We will inform you by email and share details about any changes to how your information is handled.
Legal Requirements
We may disclose your information when required by Canadian law, a court order, or a government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.
Your Rights and Choices
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.
Data Deletion
You may request deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.
To exercise any of these rights, contact us at contact@pocketripplevector.xyz with "Privacy Request" in the subject line.
Marketing Communications
You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.
Cookie Management
Most web browsers let you control cookies through their settings. You can choose to accept all cookies, reject certain types, or be prompted before cookies are stored. Blocking essential cookies may affect some site functionalities.
Data Security and Retention
We implement robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.
- 256-bit SSL encryption for data transmission
- Secure cloud storage with encrypted databases
- Regular security vulnerability assessments
- Multi-factor authentication for administrative access
- Employee training on privacy and security practices
Data Retention
We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically kept for three years after closure, while course progress data may be retained for up to seven years for educational record purposes.
International Transfers
Although our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy law requirements for international transfers.
Despite our security measures, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Children's Privacy
Our drawing platform welcomes learners of all ages, and we take special care to safeguard the privacy of younger users in compliance with Canadian privacy laws.
For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.
Parental Controls
Parents have the right to review any personal information we’ve collected from their child, request deletion, and restrict further collection or use of their child’s information. We provide clear mechanisms for parents to exercise these rights.
If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our website.
Minor updates may be posted without individual notice, so please review this policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made.
Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, contact us at:
PocketRippleVector
43 Bedford Street, London, WC2E 9HA, United Kingdom
Phone: +44 20 7946 0958
Email: contact@pocketripplevector.xyz